Frequently Asked Questions

A Few Things To Note

You should plan on your entire group being at our facilities no later than your booking time. Arriving 10-15 minutes early ensures that we get you into your escape room on time. Overly late groups will not be permitted in the escape room for the entire hour.

Before You Book An Escape Room

Escape room adventure games are a new brand of entertainment sweeping the world. The concept behind an escape room is that you and several of your friends or family are locked in a room with a specific scenario and you have one hour (or more! We’ll see how our new rooms develop) to get out! Through teamwork, problem-solving, and story progression you live through a cinematic event, instead of watching one on a screen. These games are not designed to scare our players. We want you to be able to think through our puzzles and really experience the adventure in each room. Even though these rooms aren’t scary experiences you will still absolutely feel a rush of adrenaline as the minutes tick away.
You can find us in Downtown Manhattan, Kansas at 116 South 4th Street #122A. We are one block south of Poyntz Avenue on 4th Street or right across the street from “Wine Dive” restaurant. Check out our contact page to see a map.
We book our adventures by appointment only to ensure that our players get the greatest experience possible. Our bookings are as follows:
Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday we are open 10 a.m. – 10:30 p.m. *Availabilities subject to change.
There is no minimum age to play Locked Manhattan Escape Games! All players that can walk around the escape room need to have a ticket, babies that can be carried the entire time do not need a ticket. All players under the age of 18 will have to have his or her parent or guardian sign our waiver on their behalf prior to playing one of our adventures. We reserve the right to deny underage players without a legally signed waiver. You can find the waiver to print HERE. For more information on Locked Manhattan for families contact us by email.
We make every attempt to ensure all of our players receive the same experience. This could result in us changing a room slightly to better fit certain needs. Please contact us prior to or immediately after booking your adventure for more information.
Glad you asked! The cost of 1-3 players is $69 base cost per game. After three players in a group it is $23 per additional person (about the price of a movie and popcorn). Sales tax and fees are added on upon checkout so the total price may be a bit more! The cost breakdowns are as follows:

1-3 players: $69, so 1 player is $69, 2 players are $34.50 each, and 3 players are $23 each
4 players: $92, $23 each
5 players: $115, $23 each
6 players: $138, $23 each and so on and so forth with $23.00 per additional person.
Our adventures are generally designed for around six-eight people to play. We recommend players be in groups of three to eight (3-8) but we won’t turn you away if you have less. If wanting to go solo, we can’t ensure you receive the same experience, as some of our puzzles require more than two people. Some of our rooms are so difficult that we have to place a minimum of three or four players to play. If you book a room and don’t see an option for 2 or 3 players, that room may be too difficult for those group sizes. For more players than the maximum recommended please contact Locked Manhattan for options.
No way! We totally understand the environment escape rooms create and also understand that your experience may be more exciting with a group of people you are comfortable with. Our goal is to ensure that players have the best experience possible, therefore, we charge per group, and don’t require you to play with strangers.
If you’re interested in playing with more than the recommended number of players, we’ve got you covered!

While each of our rooms has a maximum capacity of 8 players, you can book multiple rooms to accommodate larger groups. For groups of 9 players wishing to stay together in a single room, please contact Locked by phone to discuss and approve this special case. Please note that the experience may not be as optimal with 9 people in one room, as our experiences are not specifically designed for this.

For larger groups requiring more than two rooms, please give us a call to schedule, and we’ll be happy to assist you while also applying a special discount for large groups of 20 people or more.

Get ready for an unforgettable escape room adventure!

After You Book an Escape Room

Please arrive 15 minutes prior to your appointment time so we can go over any questions you may have and get you ready for your game. You then have one hour to complete the tasks at hand and escape our room. Afterward, we’d love to chat with you about your experience and maybe go over any puzzles you weren’t able to figure out. We would also like to post your victory or defeat photo to our social media accounts, so if you are willing, practice that smile. Plan on spending one hour and 30 minutes total at Locked Manhattan.
We make every attempt to accommodate late arrivals, however, groups who arrive more than 10 minutes late will forfeit their entire hour experience and play with their remaining minutes. Late arrivals will not receive a refund since we will have already blocked off the room for your group and no one else. We will be happy to work with you to reschedule the full experience at a later time, just let us know. This “make-up” adventure can be purchased at a discounted rate. If you change the time of your adventure more than 24-hours in advance there is no additional cost or penalty.
Not a problem! Make sure you are not exceeding the limit for the room, and tell the employee running your room that you have additional players. If you are adding people over the limit for your room, please contact us Locked by phone to discuss and approve this special case. Please note that the experience may not be as optimal with 9 people in one room, as our experiences are not specifically designed for this.

During Your Escape Room Adventure

No, we don’t allow phones or any personal belongings for that matter in the rooms. This is to avoid any photos being taken of our rooms or outside information misleading our players. We have lockers for you to use in our lobby in order to safely lock up the items that you bring to Locked Manhattan. You will have possession of this locker’s key while in our establishment.
Not really. Most of our rooms are not designed to be scary at all, while two of our rooms may be creepy but DO NOT include jump scares. *Scary mileage may vary.

Even though these rooms aren’t outright scary you will still absolutely feel a rush of adrenaline as the minutes tick away. Immerse yourself in our adventures and live inside an hour-long story; solving puzzles and uncovering all the things needed to succeed in your escape!
For safety reasons, we ask that our players leave all weapons locked and secured at their home. We have lockers available for patrons to use, however, due to the nature of some of our adventures we don’t want any confusion or potential dangers for us or our players. Locked Manhattan follows Kansas law regarding concealed and open carry of firearms.
Don’t worry, we let you out of the room after your allotted hour! You won’t be stuck with us forever. We also give hints if needed, though, we aren’t looking to make this too easy for our players.
“We prioritize the safety and well-being of our players at all times. Our games, rooms, and lobby are continually monitored by our staff. During your game, you will have access to a staff member who can assist you in contacting emergency services if necessary and facilitate your exit from the room. In the HIGHLY unlikely event that our staff is not immediately available during an emergency, each room is equipped with an emergency Exit button (panic button) located next to the door, providing you with quick access to leave the room. It’s important to note that using this button for a personal emergency will not affect the game. Additionally, for added reassurance, all our escape rooms are equipped with quick access door release buttons. Your safety is our priority, and while the experience is thrilling, we want all our players to feel secure throughout their adventure.”

After Your Escape Room Adventure

We would love to talk with you about your experience. Locked Manhattan staff cares greatly about the overall experience and your feedback is appreciated. We also recommend writing a review on Google Reviews, TripAdvisor, or the review section of our Facebook page. As is customary, we would also like to take your picture and post it to one or more of our social media accounts for you to find and share and also to celebrate your escape!
We hope to be adding new rooms with new stories and puzzles every several months to give our players a fresh experience every time they return. Sign up for our mailing list or follow us on Instagram or like us on Facebook to find out about room premieres and promotions. We hope to see you back soon!