Skip to primary navigation Skip to content Skip to footer


Customer Service Associates/Room Runners

Locked Manhattan is hiring personable, self-motivated, puzzle-loving individuals to fulfill the job of Customer Service Associate/Room Runner. We are a fun, locally-owned business that is currently rated “The Number 1 Thing to Do” in Manhattan, KS on TripAdvisor. We pride ourselves on our customer service and attention to detail, two assets that strongly set us apart from other escape room businesses. We are not a franchise and we are proud of our product and the community we serve in Manhattan, KS.

Job Type:


Job Description: 

A Customer Service Associate/Room Runner is responsible for general admin tasks and the quality of customer service at Locked Manhattan. Our Customer Service Associates/Room Runner is proud to represent Locked Manhattan and get great satisfaction from seeing customers thrilled by their experience with us.


  • Familiar with customer service principles and practices—we treat each individual customer with dignity and personally value each of them
  • Detail orientation and high level of focus
  • Humility, teach-ability and the ability to handle constructive criticism with maturity
  • Ability to work in a fast-paced environment and deal well with change
  • Basic computer skills
  • Strong communication and interpersonal skills with the ability to effectively lead groups of 2-20 people
  • Commitment to learning and growing in core skill sets
  • Flexible availability. Your work hours will be based on business needs.
  • High School Diploma/GED


  • Competitive hourly pay
  • 2 free rooms annually for 4 people
  • Low-stress environment
  • Team building between co-workers


After contacting us with why you would be a good asset to our company we will ask you to forward your resume to

  • This field is for validation purposes and should be left unchanged.

Management Positions and Team Leaders

No availability at this time.

Technology Specialists

No availability at this time.


No availability at this time.